Bip Tak Privacy Policy – How We Keep Your Data Safe

This Privacy Policy ("Policy") describes how we collect, use, store, and protect the personal information of bip tak platform users. This Policy applies to you whenever you use bip tak's services — whether through our website, mobile app, or any other channel.

Bip Tak believes transparency is the foundation of trust. If you have any questions after reading this policy Help Center's to get in touch with us.

Bip Tak collects information from three types of sources:

a. Information you provide directly:

• At registration: name, date of birth, email, phone number.
• For KYC verification: National ID or passport details.
• For payments: mobile banking number or bank account details.
• Information and messages provided when contacting support.

b. Automatically Collected:

• Device type, operating system, and browser information.
• IP address and approximate location.
• Platform activity logs: page visits, game history, and transaction records.
• Cookies and session data.

c. From Third Parties:

• Transaction verification data from payment providers (Mobile Pay, Nagad, etc.).
• Risk assessment data from fraud prevention agencies.

We will always seek your consent or update this Policy before using your information for any purpose beyond those stated above.

Bip Tak does not sell your personal information. However, certain data may be shared in specific circumstances:

• Payment Provider: Information required to process transactions with Mobile Pay, Nagad, Rocket, and similar services.
• Game Provider: Limited data shared with providers such as Evolution and Pragmatic Play to manage game sessions.
• Security Partners: With specialist agencies for fraud detection and prevention.
• Legal Authorities: When required by a court order or legal obligation.

Bip tak's website and app use cookies and similar technologies. Cookies are small files stored on your device that help us improve our services.

Essential cookies cannot be disabled as they are required to keep the platform running. Analytical and preference cookies can be turned off through your browser settings.

Bip tak retains your data for a limited period. Retention duration depends on the type of data and the purpose for which it was collected:

• Account Information: For the duration the account remains active, and for 5 years after closure (for legal purposes).
• Transaction Records: 7 years (as required by financial regulators).
• KYC Information: 5 years after account closure.
• Log Files: Up to 12 months.
• Marketing Consent: Stops immediately once you opt out.

Once the retention period expires, data is securely deleted or anonymised.

Bip Tak uses industry-leading technology to keep your data secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Data-at-rest encryption: Sensitive data stored on our servers is also encrypted.
• Two-Factor Authentication (2FA): An additional security layer for your account.
• Firewall & DDoS Protection: Protection against external attacks.
• Regular Penetration Testing: By third-party security experts.
• Staff Security Training: Regular training on data privacy practices.

As a Bip Tak member, you have the following rights regarding your personal information:

To exercise these rights, Help Center Contact us and we will respond within 30 days.

Bip Tak strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we receive information belonging to a minor for any reason, it will be deleted as soon as it is identified and the associated account will be closed.

The Bip Tak platform may occasionally include links or elements from third-party services, such as payment gateway interfaces or game provider integrations. These third-party services operate under their own privacy policies, which are outside Bip Tak's control.

We recommend reviewing the privacy policy of any third-party service you access through Bip Tak separately. Bip Tak is not responsible for how third-party services handle your information.

Bip tak reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date on this page will reflect any changes.
• You will be notified of significant changes via email or in-app notification.
• Continued use of Bip Tak after an update takes effect will be considered acceptance of the revised policy.

If you have any questions or concerns about this Policy, Help Center's to reach us. Our data privacy team is always ready to answer any questions you may have.